Revive your goods.
We make it easy to offer branded care, repair, customization, alteration, and resale from your stores with our tech-enabled solution.
Contact us for a free consultation.
A Solution for Brands and Retailers
Improve your acquisition, retention, lifetime value, and future-proof your business.
Partner with Spruce and start attracting and retaining more customers today.
We know your customers want access to product renewal services from your location (ask us how!).We also know it's an operational headache to meet this need. That's why we've built a platform that lets you scale, keeps you focused, and will blow away your customers. We've tackled all the pain-points, and considered all the sneaky details.
"RENEWAL-AS-A-SERVICE" PLATFORM ENABLES...REPAIRCARE & MAINTENANCEALTERATIONSCUSTOMIZATIONRESALE
We're excited to introduce you to Spruce during a Discovery Call.
Here's just a few reasons why:
Specialized technology platform enables our Fastest Turnaround Guarantee so can delight your customers
Hyperlocal model is fast, reduces carbon footprint, and contributes to healthy, local economies
Electrified logistics keep things clean, and move your goods in style
Spruce was designed for you.
Easy, convenient access to product renewal at your favourite retailers.FOR RETAILERS & BRANDS
Acquire and retain more customers with ease and at scale, and boost financial, traffic and sustainability KPIs. Offering product renewal will be standard by 2026, so why not be one of the first?FOR CRAFTSPEOPLE & TECHNICIANS
Focus on your craft, rather than hustling on administration, sales, and marketing.
Want to be a part of the Spruce story? We'll be excited to hear from you.Interested in a free 20 minute circularity consultation? Learn about strategic options for your business, and ask us how we can empower your team to offer product renewal in less than 2 minutes per order (total!).
We connect brands with tools, services, and insights so that product renewal can thrive.
There's a Problem
Let's use clothing as an example (even though Spruce works with any product type). According to the Ellen Macarthur Foundation, every second, one truckload of clothing is landfilled or burned. And less than 1% of clothing gets a second life.But luckily there are things we could do. For example, extending the life of clothing by just 9 months reduces the carbon, waste, and water footprints by a whopping 20-30% (WRAP Report, 2022).
It's Really Hard to Build a Repair Program
Even though 56% of consumers say that brands should play more of a role in reducing fashion’s environmental impact according to ThredUp's research (and this number keeps growing) it hasn't been easy to meet the need.We realized the system we’re familiar with is not setup to scale the way people, the planet and business needs it to. We're here to help solve this problem, for everyone.
It works right out of the box, it’s for any type of product, it’s hyperlocal, it’s tech-enabled, it thrives at scale, and we think it can be “the tide that raises all boats." We call it renewal-as-a-service.Spruce was born in the 2022 Project Zero Circular Economy Business Incubator program, winning second place in December, 2022.
"Our company opted for Spruce as our go-to for repair and after-sales services due to their efficient and hassle-free process. Not only does it save us time and money, but it also guarantees that our customers' gear is returned to them promptly, ready for their next adventure.By partnering with Spruce, our team can focus on what we do best - designing the most innovative technical clothing globally - while providing our customers with a seamless experience."Cheryl LaBarr, Co-Founder, MADE Custom Outdoor Apparel
About Our Founder
"It's simply too hard to build, maintain and scale a repair program, even for businesses with big budgets!" This was the unfortunate conclusion Devon came to years ago.As a customer experience, reverse logistics, repair, and retail expert having spent over 11 years in leadership at Arc’teryx building ReBird, he was intimately familiar with the desires, hurdles, and pain-points of all the stakeholders involved: Consumers, retailers, repair technicians (and the planet!).What was needed didn't exist. A way to operationalize product renewal services at scale, while nurturing local skilled craftspeople. From this need we developed Spruce, a platform to make it easy to offer branded product renewal and revive your goods.
Want to be a part of the Spruce story? We'll be excited to hear from you.Interested in a free 20 minute circularity consultation? Learn about strategic options for your business, and ask us how we will empower your retail team to offer product renewal in less than 2 minutes per order (total!).
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